"My husband was ill and needed to be looked after and I had had a bad fall, I really felt I couldn't manage without some backup. I found out about Progress Lifeline from a neighbour her husband had died and she was nervous and a little bit of an invalid and she recommended it as a backup so that you would have confidence in being on your own, you knew that somebody would come to help you if you needed it. My family don't live close by unfortunately, and I thought this was really worth trying. I definitely feel that I have more independence with Lifeline."